Warranty Claim for AcBel Power Supply

Do you owe a AcBel Power Supply? I do and so as my brother in-law.
I bought a normal AcBel Power Supply for his desktop PC.
It's the AcBel Natural Fighter E2 Power 510W.

Well... I did not research before buying it. Just know that it has 3 years warranty then bought liao :P
You may refer to this link for the performance testing review.

Back to the topic. The power supply broken after used for 14 months ++
The Power kept dropped itself (on for least than 1 minute and off and on again).
Therefore, I took it to the shop that I bought the Power Supply > Thunder Match.
I went to both Digital Mall and LowYat Plaza to ask for warranty and diagnosis.
Digital Mall's services not really good. But LowYat Plaza services is GREAT, they treat me well in greeting and services.

Because I've bought the Power Supply for over 1 year, which Thunder Match does not covers the warranty services to me for free.
They required me to pay RM30 for the warranty services to send the faulty power supply to AcBel Malaysia Office in Penang.
I found that RM30 is quite costly for me, cause the product is still under 3 years warranty.

Therefore, I called AcBel Penang Malaysia 04-6437678, and ask whether they've any service center in KL. The answer is no.
However, AcBel told me that I can send for the claim via their Distributor - "Cudo Technologies" in Imbi Plaza KL.


I visited Cudo during my lunch today. Submitted for warranty services/claim.
They charged me RM10 for services fees and replaced a new power supply.
Woww !!! that was fast and cheap.
This makes me continues to buy power supply from AcBel.